[FAQ_PAGE_HEADLINE] Frequently Asked Questions

We exclusively serve dogs 90 lbs and over. This includes giant breeds like Great Danes, Mastiffs, Saint Bernards, Newfoundlands, Irish Wolfhounds, Great Pyrenees, and more. We also welcome giant-breed mixes and oversized individuals of typically smaller breeds.

Giant breeds have unique needs that most boarding facilities aren't equipped to handle. They need larger spaces, different flooring, specialized health monitoring (like GDV prevention), and staff who understand their quirks. By focusing exclusively on giants, we can optimize every aspect of our facility and care protocols.

We serve the greater Seattle Metro Area area. Most of our clients are within 45 minutes of our facility. We may offer pickup/dropoff services for an additional fee—ask about availability in your area.

We recommend booking 2-4 weeks in advance for regular stays. For holidays and peak seasons (summer, Thanksgiving, Christmas), book as early as possible—we often fill up 6-8 weeks ahead. Join our priority list to get early access to availability.

Our facility is built with ramps, non-slip floors, and orthopedic bedding — so dogs of all ages are comfortable here. If your dog has specific needs, we'll work out the details during intake.

GDV prevention is a top priority. We follow strict protocols: elevated feeding stations, enforced 60-90 minute rest periods after meals, monitored mealtimes, and staff trained to recognize early warning signs. We have emergency vet contacts pre-established and can transport immediately if needed.

Yes. We handle oral and topical medications on schedule and follow your vet's instructions. Just let us know what your dog needs during intake.

Required: Rabies (current), DHPP/DAPP (within 1 year), Bordetella (within 6 months). Strongly recommended: Canine Influenza (H3N2/H3N8). Records must be provided before the first stay. We can contact your vet directly if easier.

Yes. We have staff on-site around the clock. Someone is always present to monitor the dogs, handle any issues, and respond to emergencies.

We offer 1:1 outdoor options and can accommodate dogs who prefer solo time. Our low-density environment and separate outdoor areas mean less stress for everyone. We'll discuss your dog's needs during intake.

We can accommodate intact dogs on a case-by-case basis. They'll be housed and exercised separately from other dogs to prevent any issues. Let us know during booking.

We keep group sizes very small (2-4 dogs max) and match based on temperament, play style, and energy level—not just size. Many of our guests prefer solo outdoor time, which we accommodate without issue.

1) Submit your info via our form. 2) We'll contact you to discuss your dog's needs. 3) Schedule a meet-and-greet at our facility. 4) Provide vaccination records. 5) Book your first stay. The meet-and-greet is free and helps ensure it's a good fit.

Standard check-in is between [CHECK_IN_TIMES]. Check-out is by [CHECK_OUT_TIME]. Early drop-off and late pickup may be available for an additional fee—ask when booking.

Bring enough of your dog's regular food for the stay (plus a few extra days), any medications with clear instructions, and a comfort item if your dog has one (bed, blanket, toy). We provide bedding, bowls, and everything else.

We may offer transport services within our service area for an additional fee. Availability varies—ask when booking. Our vehicle is equipped to safely transport giant breeds.

[CANCELLATION_POLICY_PLACEHOLDER] - Full refund for cancellations made [X] days or more before check-in. Cancellations within [X] days may forfeit deposit. Holiday bookings have stricter policies—we'll provide details at booking.

Our rates vary by suite type. See our full pricing page for details on each tier and what's included. We offer discounts for extended stays.

[DEPOSIT_POLICY_PLACEHOLDER] - We require a deposit to hold your reservation, especially for holidays. The balance is due at check-in or checkout (depending on preference).

[PAYMENT_METHODS_PLACEHOLDER] - We accept credit/debit cards, and [other methods]. Payment details will be provided at booking.