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Privacy Policy

Last updated: 2026-01-20

1. Introduction

The Lean ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number
  • Pet Information: Dog breed, weight, age, health information, temperament notes
  • Usage Data: How you interact with our website, pages visited, time spent
  • Device Information: Browser type, operating system, IP address (stored as a hash)
  • Marketing Preferences: Your communication preferences and consent status

3. How We Use Your Information

We use collected information to:

  • Respond to your inquiries and provide boarding services
  • Send updates about availability and our services (with your consent)
  • Improve our website and services
  • Analyze website traffic and user behavior
  • Comply with legal obligations

4. Analytics and Tracking

We use the following analytics services:

5. Cookies

We use cookies for:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: To understand how visitors use our site
  • Attribution cookies: To track how you found us (for our marketing analysis)
  • Experiment cookies: To show you consistent experiences during A/B tests

You can control cookies through your browser settings.

6. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers who help us operate our business (hosting, analytics, email)
  • Legal authorities when required by law

7. Data Retention

[DATA_RETENTION_PLACEHOLDER] - We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Contact information submitted through our forms is typically retained for [X] years unless you request deletion.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Withdraw consent at any time

9. Data Security

We implement appropriate security measures to protect your data, including:

  • Encryption of data in transit (HTTPS)
  • Hashing of IP addresses (we don't store raw IPs)
  • Secure data storage on Cloudflare infrastructure
  • Access controls and authentication

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website.

12. Contact Us

If you have questions about this privacy policy or want to exercise your rights, contact us at:

The Lean
Email: hello@TheLeanDogBoarding.com
Phone: [PHONE_NUMBER]

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